Passenger Experience Specialist
2 weeks ago
We're seeking highly motivated individuals to join our team as Gateline Assistants at Gloucester Station. As a key member of our operations team, you'll be responsible for ensuring smooth fare collection and providing a positive experience for every passenger.
In this role, you'll have the opportunity to develop your customer service skills and work in a fast-paced environment. You'll be part of a diverse team that values inclusivity and provides equal opportunities for all candidates.
Salary: £27,863 per annum
Key Responsibilities:
- Provide exceptional customer service at ticket barriers
- Operate and manage automatic ticket gates
- Check and issue tickets, helping customers without valid fares
- Maintain a clean, safe, and organized gateline area
- Sell tickets using a mobile machine when needed
About the Benefits:
You'll receive a comprehensive benefits package, including a free GWR Travel pass, health screenings, EAP, gym discounts, and more
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