Customer Experience Specialist

2 months ago


Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

beBee Professionals is seeking a Customer Experience Specialist to provide exceptional service and support to our customers in the UK.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely manner.
  • Provide accurate information regarding products and services.
  • Process customer orders and manage account information.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.

We are looking for a customer-focused individual who is passionate about delivering exceptional service.



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