Administrative Services Booking Coordinator

1 week ago


Bury, Borough of Bury, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

We are seeking a highly organized and detail-oriented individual to join our Administrative Services team as a full-time Booking/Scheduling Clerk - Quality. The successful candidate will provide an efficient and high-quality booking and scheduling service to meet the requirements of Community Services Bury.

The role involves maintaining accurate records, ensuring timely communication with senior clinical staff, outpatient staff, and managers. You will also lead by example, demonstrating exceptional customer service skills through all channels of communication.

As part of our Single Point of Access (SPOA) team, you will work closely with colleagues to ensure seamless service delivery. Your ability to multitask, prioritize tasks, and maintain confidentiality will be essential in this role.

This is a fantastic opportunity for someone looking to develop their skills in quality assurance, data management, and patient care. You will have the chance to work with a talented team, contribute to the success of our department, and grow professionally.

About the Role:

  • Provide high-quality booking and scheduling services to patients
  • Maintain accurate records and reports
  • Ensure timely communication with senior clinical staff, outpatient staff, and managers
  • Lead by example, demonstrating exceptional customer service skills

Key Requirements:

  • Degree or equivalent qualification in a relevant field
  • Excellent organizational and communication skills
  • Able to work under pressure and meet deadlines
  • Familiarity with quality assurance processes and standards

What We Offer:

  • An attractive salary of approximately £25,500 per annum
  • A competitive benefits package, including a generous annual leave allowance
  • Flexible working opportunities and protected hours for health and wellbeing activities
  • Ongoing training and development opportunities

About Us:

Northern Care Alliance NHS Foundation Trust provides hospital and integrated health and social care services to over one million people across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford.



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