Applications Support Specialist

1 day ago


Croydon, Greater London, United Kingdom Transformation Unit Full time
Job Title: Applications Support Analyst

We are seeking an experienced Applications Support Analyst to join our Transformation Unit team. As an Applications Support Analyst, you will play a critical role in supporting the delivery of clinical application services to our Trust and beyond.

Key Responsibilities:
  • Provide day-to-day support for operational and continuous improvement demands of Electronic Patient Record systems.
  • Support the maintenance, testing, and clinical system administration of the trust's applications.
  • Collaborate with the Application Managers/Applications Specialists to troubleshoot problems and challenges, expand and upgrade applications, and support new systems in both Project stage and BAU.
  • Support the Test Lead in the testing of applications, including new software releases and updates.
Requirements:
  • Experience of managing and resolving requests and incidents using an incident management system.
  • Experience in the usage, support, maintenance, and administration of Clinical applications with a focus on Electronic Patient Record systems.
  • Strong communication skills and the ability to work as part of a large multi-disciplinary team.
  • Able to prioritize workloads and resource them in response to changing demands and requirements.
What We Offer:

We offer a competitive salary and a range of benefits, including opportunities for professional development and growth within our organization.

Please see the attached supporting document for more information about the role and the person specification.


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