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Care and Support Specialist

2 months ago


Croydon, Greater London, United Kingdom Evolve Housing + Support Full time
About the Role

We are seeking a highly motivated and compassionate Support Worker to join our team at Evolve Housing + Support. As a Support Worker, you will play a vital role in providing person-centered support to vulnerable young people who are struggling with homelessness.

Your primary responsibility will be to work closely with our customers to identify their strengths, needs, and goals, and to develop personalized support plans to help them achieve independence and stability.

Key Responsibilities
  • Conduct thorough assessments of customers' needs and develop tailored support plans to address their goals and aspirations.
  • Provide emotional support and guidance to customers, helping them to build confidence and self-esteem.
  • Work collaboratively with external partners to access statutory and voluntary services, ensuring that customers receive comprehensive support.
  • Support customers to access benefits, housing, and education, and to develop the skills and knowledge needed to live independently.
  • Participate in the development and implementation of customer-centered plans, ensuring that customers' needs are met and their goals are achieved.
  • Contribute to the creation of a safe and supportive environment, promoting a culture of respect, empathy, and understanding.
  • Engage in regular communication with customers, their families, and other stakeholders to ensure that support plans are effective and that customers' needs are being met.
  • Participate in ongoing training and professional development to enhance your skills and knowledge, ensuring that you remain up-to-date with best practices and industry developments.
Requirements
  • Knowledge of safeguarding principles and practices, with the ability to apply this knowledge in a day-to-day work setting.
  • Understanding of the reasons why people become homeless and the needs and challenges they face.
  • Ability to work collaboratively with customers, colleagues, and external partners to achieve shared goals and objectives.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • Ability to work flexibly, including evenings, weekends, and bank holidays, as required.
  • Knowledge of the voluntary sector and its role in supporting vulnerable individuals and communities.
What We Offer
  • A competitive salary and benefits package, including occupational sick pay and an employer contributory pension scheme.
  • Opportunities for ongoing training and professional development, ensuring that you remain up-to-date with best practices and industry developments.
  • A supportive and inclusive work environment, promoting a culture of respect, empathy, and understanding.
  • The chance to make a real difference in the lives of vulnerable young people, helping them to achieve independence and stability.