Support Specialist

4 weeks ago


Croydon, Greater London, United Kingdom Evolve Housing + Support Full time

We are seeking a highly motivated and compassionate Support Worker to join our team at Evolve Housing + Support. As a Support Worker, you will play a vital role in providing care and support to vulnerable individuals, helping them to regain their independence and live fulfilling lives.

The ideal candidate will have a strong understanding of the needs and challenges faced by homeless people, as well as knowledge of safeguarding and statutory resources available to them. You will be responsible for supporting a caseload of at least 8 customers, identifying their strengths and needs, and developing personalized plans to achieve their goals and aspirations.

You will work closely with customers to provide emotional support, practical assistance, and guidance, helping them to access benefits, housing, and education. You will also be responsible for networking with external partners, including statutory and voluntary services, to ensure that customers receive the support they need.

We offer a competitive salary, excellent training and induction program, and a range of benefits, including over 6 weeks holiday per annum, employee-paid DBS checks, and an employer contributory pension scheme. If you are passionate about making a difference in the lives of vulnerable people, we encourage you to apply for this rewarding role.

Key Responsibilities:

  • Support a caseload of at least 8 customers to identify their strengths and needs, and develop personalized plans to achieve their goals and aspirations.
  • Provide emotional support, practical assistance, and guidance to customers, helping them to access benefits, housing, and education.
  • Network with external partners, including statutory and voluntary services, to ensure that customers receive the support they need.
  • Work closely with customers to promote customer involvement and co-production, and to ensure that their needs are met.
  • Support customers to identify positive move-on options and live more independent lives.
  • Ensure that customers can thrive and achieve their potential.

Requirements:

  • Knowledge of safeguarding and statutory resources available to homeless people.
  • Understanding of the needs and challenges faced by homeless people.
  • Ability to work with vulnerable individuals, providing emotional support and practical assistance.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive salary.
  • Excellent training and induction program.
  • Range of benefits, including over 6 weeks holiday per annum, employee-paid DBS checks, and an employer contributory pension scheme.


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