IT Support Specialist
4 weeks ago
We are seeking a skilled IT Support Specialist to join our team at Vertex IT Solutions Ltd. As a key member of our Service Desk, you will play a vital role in delivering exceptional customer support and user satisfaction.
Key Responsibilities:- Resolve 1st line incidents and requests in a timely and efficient manner.
- Take ownership of end-user faults and bring them to a successful resolution.
- Provide regular feedback to clients regarding the status of their tickets.
- Ensure seamless communication between the service desk, end users, and resolver groups.
- Meet and exceed customer-specific service level agreements (SLAs).
- Proactively manage tickets raised with 3rd party resolver groups.
- Utilize various remote access tools when necessary.
- Liaise and assist Field Engineers on client sites.
- Follow internal processes for assigning tickets to the correct department or individuals.
- Technical awareness and literacy of Microsoft Office products.
- Demonstrable experience of Windows 7/10 environment.
- Microsoft Exchange / Active Directory administration.
- Microsoft Server Essentials (desirable).
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Homelessness Support Specialist
1 day ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeCompany OverviewEvolve Housing + Support is a leading provider of care and support services to vulnerable individuals. Our mission is to empower people to regain control over their lives, achieve independence, and reach their full potential.About the RoleWe are seeking an experienced Homelessness Support Specialist to join our team in Croydon. As a key...
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Support Worker Specialist
1 day ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeWe are seeking a highly motivated and compassionate Support Worker Specialist to join our team in Croydon. As a key member of our supported housing service, you will play a vital role in providing person-centered support to vulnerable individuals.Job SummaryThis is an exciting opportunity for a skilled and dedicated professional to make a real difference in...
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Care and Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeWe are seeking a highly motivated and compassionate Care and Support Specialist to join our team at Evolve Housing + Support. As a Support Worker, you will play a vital role in providing practical and emotional support to vulnerable young people in our supported housing service in Croydon.The ideal candidate will have a strong understanding of the needs and...
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Academic Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom ClassRoom Support Full timeJob Title: Learning MentorAbout the Role:We are seeking a dedicated and passionate Learning Mentor to support students with special educational needs at our SEN schools in Croydon. As a Learning Mentor, you will provide essential guidance and support to students, helping them to overcome barriers to learning and reach their full potential.Key...
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Academic Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom ClassRoom Support Full timeRole Overview:We are seeking a dedicated and passionate Learning and Development Mentor to join our team at SEN schools in Croydon. The successful candidate will provide essential support and guidance to students with special educational needs, helping them to overcome barriers to learning and reach their full potential.Key Responsibilities:Build positive...
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Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeWe are seeking a highly motivated and compassionate Support Worker to join our team at Evolve Housing + Support. As a Support Worker, you will play a vital role in providing care and support to vulnerable individuals, helping them to regain their independence and live fulfilling lives.The ideal candidate will have a strong understanding of the needs and...
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Senior Support Professional
2 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeThis role at Evolve Housing + Support offers a development opportunity until Mid March 2025 to cover the job holder's sabbatical.As a Senior Support Worker (Enhanced) at Evolve Housing + Support, you will provide leadership to the team during shifts, act as a coach and mentor to support workers and support assistants, and support the people we work with to...
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Croydon, Greater London, United Kingdom 02 Reed Specialist Recruitment Ltd Full timeAbout the RoleWe are seeking a skilled Business Support and Administration Recruitment Specialist to join our team at Reed Croydon. As a key member of our recruitment desk, you will be responsible for sourcing and assessing suitable candidates for vacancies, ensuring a perfect match between talent and opportunity.Key ResponsibilitiesCandidate Sourcing:...
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IT Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom GSL Education Full timeAbout the Role:We are seeking an IT Support Specialist to join our team at GSL Education. As an IT Support Specialist, you will play a crucial role in maintaining and supporting the school's IT systems.Responsibilities:Troubleshoot and resolve IT issues promptly.Maintain hardware and software systems.Support staff and students with technical problems.Install...
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Family Support Specialist
3 weeks ago
Croydon, Greater London, United Kingdom Social Personnel Full timeJob Role: Family Support SpecialistAt Social Personnel, we are seeking a highly skilled Family Support Specialist to join our team. As a Family Support Specialist, you will work closely with families to identify their needs and develop personalized plans to support them.Key Responsibilities:Conduct comprehensive assessments of family needsDevelop and...
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Learning Support Specialist
2 weeks ago
Croydon, Greater London, United Kingdom Protocol Education Full timeJob Title: Learning Support SpecialistJob Overview:Protocol Education is seeking a dedicated and passionate Learning Support Specialist to join our team. As a Learning Support Specialist, you will play a vital role in supporting students with special educational needs in a state-of-the-art school in Croydon. Key Responsibilities:Support students with their...
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Behavioural Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Reeson Education Full timeJob Title: Behavioural Support SpecialistJob Summary:We are seeking a Behavioural Support Specialist to join our team at Reeson Education. As a Behavioural Support Specialist, you will work with pupils who have been removed from mainstream school, providing academic support and encouraging positive engagement in the classroom.Key Responsibilities:Work as...
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Family Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Social Personnel Full timeAt Social Personnel, we are seeking a skilled Family Support Specialist to join our team. In this role, you will work with families to identify and address their needs, using a strengths-based approach to empower them to make positive changes. You will work closely with families to develop and implement SMART plans, using the Strengthening Families approach...
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Education Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a dedicated Education Support Specialist to join our team at beBee Professionals in Croydon. The successful candidate will work closely with our teaching staff to create a supportive and effective learning environment.Key Responsibilities:Collaborate with teachers to develop lesson plans and educational materials.Provide individualized support...
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Family Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Social Personnel Full timeJob Title: Family Support SpecialistLocation: LondonThe Family Support Specialist will work with children and their families to provide safeguarding and support. The ideal candidate will have experience of working with children and their families, providing parenting advice, and understanding child development.Key Responsibilities:Provide safeguarding and...
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Learning Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a dedicated Learning Support Specialist to provide individualized support to students with special educational needs. You will work closely with teachers to develop and implement personalized learning plans, ensuring students receive the support they need to succeed.Key Responsibilities:Collaborate with teachers to identify student needs and...
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Academic Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom KPI Recruiting Full timeJob Title: Academic Support SpecialistJob Summary:We are seeking a highly motivated and dedicated Academic Support Specialist to join our team at KPI Recruiting. As a Graduate Behaviour Management Mentor, you will play a vital role in supporting students with social, emotional, and mental health needs in a primary school setting.Key Responsibilities:Support...
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Education Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom GSL Education Full timeGSL Education is seeking a dedicated Education Support Specialist to join our team in Croydon. This role offers a unique opportunity to support children in their educational journey.Key Responsibilities:Assist teachers in the classroom by providing individualized support to students.Help maintain a positive and productive learning environment.Support...
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Care and Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Talent Finder Jobs Full timeJob Title: Care and Support SpecialistCAYSH is a charity and not-for-profit organisation that specialises in helping to reduce homelessness of young people and vulnerable adults. We are seeking a motivated and talented individual to join our team as a Care and Support Specialist.As a Care and Support Specialist, you will be responsible for inspiring and...
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Technical Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom United Response Full timeJob Title: Technical Support SpecialistUnited Response is a leading national charity dedicated to delivering person-centred care and support since 1973. We advocate for equal access and opportunities for the individuals we support, challenging negative attitudes and discrimination faced by people with disabilities, autism, and mental health support needs.Job...