Estate Agency Coordinator

5 days ago

London, Greater London, United Kingdom Randstad Delivery Full time

Job Summary:

We are seeking a highly organized and detail-oriented Property Administration Specialist to join our team at Randstad Delivery. As an Estate Agency Coordinator, you will play a key role in supporting our Business Development Management team in driving administration efficiency and providing exceptional customer service.

Key Responsibilities:

  • Conduct market research to identify new business opportunities and customer needs, providing data to Business Development Managers to inform their sales strategies.
  • Assist Business Development Managers in managing the sales lifecycle, from initial customer inquiries to contract administration and data management.
  • Respond to customer inquiries, promote our company's products and services, and maintain accurate records of customer interactions.
  • Support Business Development Managers in preparing sales contracts, updating sales reports, and maintaining accurate records of targets, pipeline, and sales revenue.
  • Establish and maintain collaborative relationships with internal stakeholders and local teams, ensuring seamless communication and workflow.
  • Support Business Development Managers in promoting a culture of growth through efficient administration and process improvement.
  • Foster strong relationships between clients and local teams, as directed by Business Development Managers.
  • Follow up on client leads, record customer details, and supply data to Business Development Managers for follow-up.
  • Raise the company profile by attending local business events and seminars, as needed.
  • Support Business Development Managers in producing sales documents and materials.

Requirements:

  • Work experience in the residential property sector or a similar environment is highly desirable.
  • Proven administration experience, including proficiency in MS applications such as Excel, Word, and Outlook.
  • Excellent interpersonal and communication skills, with the ability to build rapport with internal stakeholders and external clients.
  • Market knowledge and research skills, with the ability to gather and analyze data.
  • Ability to work independently or as part of a team, with strong time management and organizational skills.
  • Good literacy and numerical skills, with the ability to prioritize workload and meet deadlines.
  • Experience in a management support role or similar, such as a team administrator, PA, or sales support.
  • Bachelor's degree in Administration, Business, or Sales is an advantage but not essential.

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