Estate Agency Coordinator

5 days ago

London, Greater London, United Kingdom Randstad Delivery Full time

Job Summary:

We are seeking a highly organized and detail-oriented Property Administration Specialist to join our team at Randstad Delivery. As an Estate Agency Coordinator, you will play a key role in supporting our Business Development Management team in driving administration efficiency and providing exceptional customer service.

Key Responsibilities:

  • Conduct market research to identify new business opportunities and customer needs, providing data to Business Development Managers to inform their sales strategies.
  • Assist Business Development Managers in managing the sales lifecycle, from initial customer inquiries to contract administration, ensuring accurate recording of customer data within our systems.
  • Respond to customer inquiries, promote our company's products and services, and provide exceptional customer service to build strong relationships with our clients.
  • Support Business Development Managers in preparing sales contracts, maintaining accurate records of targets, pipeline, sales, and revenue, and updating reports for management.
  • Establish and maintain collaborative relationships with internal stakeholders and local teams, staying up-to-date on work progress and providing support as needed.
  • Support Business Development Managers in promoting a culture of growth through efficient administration, educating stakeholders on process and best practices, and fostering relationships between clients and local teams.
  • Follow up on client leads, record customer details internally, and supply relevant information to Business Development Managers to follow up on sales inquiries.
  • Raise the company profile by attending local business events, commerce meetings, and seminars as needed.
  • Support Business Development Managers in producing sales documents and providing administrative support to ensure seamless sales processes.

Requirements:

  • Work experience within the residential property sector or a similar environment would be beneficial.
  • Approachable and able to build rapport with internal stakeholders and external clients.
  • Proven administration experience, including the use of MS applications such as Excel, Word, and Outlook.
  • Well-developed interpersonal and confident communication skills.
  • Market knowledge and ability to research and gather data.
  • Ability to work independently or as part of a team.
  • Good literacy and numerical skills.
  • Ability to prioritize workload and meet deadlines.
  • Good time management and organizational skills.
  • Experience in a management support role or similar, such as a team administrator, PA, or sales support.
  • BSc or BA in Administration, Business, or Sales would be an advantage but not essential.

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