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Estate Agency Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Property Administration Specialist to join our team at Randstad Delivery. As an Estate Agency Coordinator, you will play a key role in supporting our Business Development Management team in driving administration efficiency and providing exceptional customer service.
Key Responsibilities:
- Conduct market research to identify new business opportunities and customer needs, providing data to Business Development Managers to inform their sales strategies.
- Assist Business Development Managers in managing the sales lifecycle, from initial customer inquiries to contract administration, ensuring accurate recording of customer data within our systems.
- Respond to customer inquiries, promote our company's products and services, and provide exceptional customer service to build strong relationships with our clients.
- Support Business Development Managers in preparing sales contracts, maintaining accurate records of targets, pipeline, sales, and revenue, and updating reports for management.
- Establish and maintain collaborative relationships with internal stakeholders and local teams, staying up-to-date on work progress and providing support as needed.
- Support Business Development Managers in promoting a culture of growth through efficient administration, educating stakeholders on process and best practices, and fostering relationships between clients and local teams.
- Follow up on client leads, record customer details internally, and supply relevant information to Business Development Managers to follow up on sales inquiries.
- Raise the company profile by attending local business events, commerce meetings, and seminars as needed.
- Support Business Development Managers in producing sales documents and providing administrative support to ensure seamless sales processes.
Requirements:
- Work experience within the residential property sector or a similar environment would be beneficial.
- Approachable and able to build rapport with internal stakeholders and external clients.
- Proven administration experience, including the use of MS applications such as Excel, Word, and Outlook.
- Well-developed interpersonal and confident communication skills.
- Market knowledge and ability to research and gather data.
- Ability to work independently or as part of a team.
- Good literacy and numerical skills.
- Ability to prioritize workload and meet deadlines.
- Good time management and organizational skills.
- Experience in a management support role or similar, such as a team administrator, PA, or sales support.
- BSc or BA in Administration, Business, or Sales would be an advantage but not essential.