Estate Agency Coordinator

2 weeks ago

London, Greater London, United Kingdom Dexters Estate Agent Group Full time
About the Role

We are seeking a highly motivated and organized Estate Agency Administrator to join our Tenancy and Property Management Teams. As an Estate Agency Administrator, you will play a crucial role in providing excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

Key Responsibilities
  • Work closely with your Tenancy Administration team to ensure all properties are legal, safe, and ready for occupation.
  • Deliver a five-star service to our landlords and tenants through the life cycle of a tenancy.
  • Ensure check-ins and check-outs are booked and managed efficiently.
  • Stay up-to-date with relevant legislation and ensure compliance.
  • Resolve issues quickly and efficiently, providing excellent customer service.
  • Maintain accurate and up-to-date records in our database, including log notes.
Requirements & Skills
  • A willingness to learn, take instruction, and assist wherever needed.
  • An enthusiastic and proactive attitude, with a 'nothing is too much trouble' approach.
  • Logical thinking with creative problem-solving aptitude.
  • Excellent communication skills, with the ability to use the telephone as a first point of contact.
  • Able to demonstrate initiative and a 'can-do' approach.
  • Organized, with a flexible approach to a varied workload, particularly during busy periods.
Why Choose Us?

We offer genuine progression opportunities, with 95% of our Managers and Directors starting their careers with us at entry level. We are proud to be London's only major firm of Residential Chartered Surveyors and the only Estate Agent in the UK able to provide both Government and industry-specific professional qualifications.

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