International Customer Support Director

3 days ago


Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time

About the Role: Athena Resourcing Solutions is seeking an experienced International Customer Support Director to lead our customer support function. As a key member of the senior leadership team, you will be responsible for developing and implementing strategies to drive customer satisfaction and business growth. Key responsibilities include managing a team of customer support agents, developing process improvements and identifying areas for cost savings.

The ideal candidate will have a strong background in customer service, excellent communication skills and experience in leading teams. You will also need to be fluent in German and have a good understanding of the UK market. The estimated salary for this role is between £55,000 - £65,000 per annum, depending on experience and qualifications.

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
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