Customer Service Team Lead

1 day ago


Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time
Job Title: German Speaking Customer Care Professional
Athena Resourcing Solutions is seeking a highly skilled Cash Salary of £45,000 - £55,000 per year for this challenging role as a German Speaking Customer Care Professional. This position is based in St Neots, Cambridgeshire, with the possibility of 4 days home working.

Company Overview:
Athena Resourcing Solutions is an international company that prides itself on delivering exceptional customer service excellence. As a German Speaking Customer Care Professional, you will play a vital role in contributing to our success by providing top-notch support to our clients.

Salary and Benefits:
The successful candidate can expect a competitive salary of £45,000 - £55,000 per year, depending on experience. In addition, we offer a range of benefits including a comprehensive training program, opportunities for career advancement, and a dynamic work environment.

Job Description and Responsibilities:
We are looking for a talented German Speaking Customer Care Professional who will be responsible for delivering high-quality customer service support to our clients. Key responsibilities include:
  • Providing timely and effective resolutions to customer complaints and issues
  • Communicating clearly and professionally with customers via phone, email, and chat
  • Working collaboratively with internal teams to resolve complex customer issues

Required Skills and Qualifications:
To succeed in this role, you will need:
  • Fluent German language skills (written and spoken)
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills

Benefits and Others:
Athena Resourcing Solutions offers a range of benefits to our employees, including:
  • Comprehensive training and development opportunities
  • Competitive salary and bonuses
  • A dynamic and supportive work environment

This is an exciting opportunity to join a leading international company and contribute to delivering exceptional customer service excellence.

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