Senior Customer Service Lead German Speaker
1 day ago
About the Role
We are seeking a highly skilled Senior Customer Service Lead German Speaker to join our team at Athena Resourcing Solutions. As a senior member of our customer service team, you will be responsible for providing leadership and guidance to our customer service representatives.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to communicate complex information to customers in a clear and concise manner. A fluent German speaker with experience in customer service management is essential for this role.
Salary: £50,000 - £60,000 per annum, dependent on experience. If you are a motivated and experienced customer service professional, please apply for this exciting opportunity.
Key Responsibilities:
- Leading a team of customer service representatives
- Providing coaching and guidance to team members
- Developing and implementing customer service strategies
- Ensuring high levels of customer satisfaction
Why Choose Athena Resourcing Solutions?
- Competitive salary and benefits package
- Opportunities for career development and growth
- Dynamic and supportive team environment
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