Customer Support Coordinator
1 month ago
Ainscough Crane Hire is seeking a skilled Customer Support Co-ordinator to join our team in Standish. As a key member of our Customer Support Centre, you will be the first point of contact for all enquiries, providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities:- Manage inbound sales enquiries, maximising revenue through reactive and proactive sales.
- Track and follow up on sales opportunities, upselling and cross-selling to convert quotes to orders.
- Capture every lead and opportunity from inbound enquiries and outbound follow-up calls on our CRM system.
- Ensure all lead qualification information is complete and reviewed to ensure enquiries are handled efficiently and effectively.
- Arrange for a Contract Lift Manager or an Area Sales Manager to visit customers and resolve technical enquiries in a timely and proactive manner.
- Strong sales and customer service experience within an operational environment.
- Previous experience of using Telephony & CRM systems.
- Previous experience within a contact centre environment.
- Construction sector experience.
- Understanding of the full end-to-end sales cycle.
- Ability to identify and close sales opportunities using negotiating and influencing skills.
- Willingness and ability to learn, understand and communicate technical detail and information around Crane Hire and Contract Lift.
- Excellent communication skills.
- I.T literate (email/CRM/telephony).
- Ability to organise, plan and manage time.
Ainscough Crane Hire is the UK's leading crane company, with a comprehensive network of locations across the UK. Our dedicated team of experts are passionate about delivering projects on time, to budget and to the highest possible standard of safety. Our industry-recognised Make the Safe Choice ethos is at our core and underpins every single thing we do, from contract lifts and crane hire to specialist projects for customers.
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Customer Support Coordinator
2 weeks ago
Wigan, Wigan, United Kingdom Ainscough Crane Hire Full timeCustomer Support Co-ordinatorAinscough Crane Hire is seeking a Customer Support Co-ordinator to join the team in Standish.The successful candidate will support wider areas of the business, building relationships with both internal and external customers. This role works as part of the Customer Support Centre and acts as a first point of contact for all...
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Customer Support Coordinator
4 weeks ago
Wigan, Wigan, United Kingdom Ainscough Crane Hire Full timeCustomer Support Co-ordinatorAinscough Crane Hire is seeking a skilled Customer Support Co-ordinator to join our team in Standish. As a key member of our Customer Support Centre, you will be the first point of contact for all enquiries, providing exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Manage...
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Customer Support Coordinator
4 weeks ago
Wigan, Wigan, United Kingdom Ainscough Crane Hire Full timeCustomer Support Co-ordinatorAinscough Crane Hire is seeking a skilled Customer Support Co-ordinator to join our team in Standish. As a key member of our Customer Support Centre, you will be the first point of contact for all enquiries, providing exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Manage...
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Customer Support Coordinator
3 weeks ago
Wigan, Wigan, United Kingdom Ainscough Crane Hire Full timeCustomer Support Co-ordinatorAinscough Crane Hire is seeking a Customer Support Co-ordinator to join their team in Standish. This role will support the wider business, building relationships with internal and external customers.Key Responsibilities:Be the first point of contact for inbound sales enquiries, ensuring revenue is maximised through reactive and...
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German Speaking Customer Service Coordinator
4 weeks ago
Wigan, Wigan, United Kingdom Bonbon Languages Full timeCustomer Service Coordinator - German SpeakingWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Bonbon Languages. As a German speaking customer service coordinator, you will be the primary point of contact for all aspects of service and customer care.Key Responsibilities:Support the German and Austrian market,...
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German Speaking Customer Service Coordinator
4 weeks ago
Wigan, Wigan, United Kingdom Bonbon Languages Full timeCustomer Service Coordinator - German SpeakingWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Bonbon Languages. As a German speaking customer service coordinator, you will be the primary point of contact for all aspects of service and customer care.Key Responsibilities:Support the German and Austrian market,...
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Project Coordinator
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German Speaking Customer Service Coordinator
3 weeks ago
Wigan, Wigan, United Kingdom Bonbon Languages Full timeJob Title: German Speaking Customer Service CoordinatorWe are seeking a highly skilled German speaking customer service coordinator to join our team at Bonbon Languages. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients in the German and Austrian markets.Support order processes, enquires...
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German Speaking Customer Service Coordinator
1 week ago
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Customer Support Representative
2 days ago
Wigan, Wigan, United Kingdom Ainscough Crane Hire Full timeAinscough Crane Hire seeks a skilled Customer Support Representative to join their team in Standish. As part of the Customer Support Centre, this role will serve as the first point of contact for all enquiries, providing solutions and ensuring exceptional customer service.This role involves supporting wider areas of the business, building relationships with...
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German Speaking Customer Service Coordinator
2 weeks ago
Wigan, Wigan, United Kingdom Bonbon Languages Full timeCustomer Service Coordinator - German LanguageLocation: Wigan, UK (Hybrid: 3 days on-site, 2 days remote) full time - normal office hoursSalary: £28,000 - £30,000 per annumWe are seeking a highly skilled Customer Service Coordinator to join our team at Bonbon Languages. As a key member of our customer service team, you will be responsible for providing...
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German Speaking Customer Service Coordinator
2 weeks ago
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German Speaking Customer Service Coordinator
3 weeks ago
Wigan, Wigan, United Kingdom Bonbon Languages Full timeGerman Speaking Customer Service CoordinatorLocation: UK (Hybrid: 3 days on-site, 2 days remote) full time - normal office hoursSalary: £28,000 - £30,000 per annumCompany Overview: Bonbon Languages is working alongside a fantastic global company who specialise in commercial flooring solutions. They are looking for a German speaking customer service...
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Team Support Coordinator
1 month ago
Wigan, Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full timeJob Title: Team Support CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Team Support Coordinator to join our team at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. As a key member of our administrative team, you will provide comprehensive support to our clinical teams, ensuring the smooth delivery of...
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Team Support Coordinator
2 months ago
Wigan, Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full timeJob Title: Team Support CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Team Support Coordinator to join our team at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. As a key member of our administrative team, you will provide comprehensive support to our clinical teams, ensuring the smooth delivery of...
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Learning Support Coordinator
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Project Coordinator
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