Housekeeping Operations Manager

3 weeks ago


London, Greater London, United Kingdom 100 Queens Gate Hotel London, Curio Collection by Hilton Full time

We are seeking an experienced and friendly Housekeeping Supervisor to join our team at 100 Queens Gate Hotel London, Curio Collection by Hilton.

The successful candidate will play a key role in ensuring efficient housekeeping operations up to hotel brand standards, providing excellent guest experience and achieving 100% guest satisfaction.

Key Responsibilities:

  • Allocate work duties to Team Members.
  • Perform routine inspections of rooms, service areas, store rooms and corridors.
  • Report and log any maintenance defects found in the rooms and assigned areas.
  • Manage, efficiently, stock control and the maintenance of equipment.
  • Assist in monitoring and controlling housekeeping procedures, including lost and found, key control, security and emergency procedures.

Requirements:

  • Previous experience in a Housekeeping supervisory role.
  • Absolute commitment to delivering exceptional levels of guest service.
  • Charismatic personality with good communication and organisational skills.

We offer a supportive and empowering work environment, as well as a host of exceptional team member benefits.



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