Conference and Banqueting Service Coordinator

4 weeks ago


Belfast, United Kingdom Titanic Hotel Belfast Full time

Job Purpose

To deliver exceptional Conference & Banqueting services within the hotel, adhering to the highest standards of quality and customer satisfaction.

Main Responsibilities/Key Tasks

• To set up, service, and clear meeting rooms as required by the weekly function sheet, ensuring seamless execution and exceptional presentation.

• To serve all tea and coffee, buffets, light refreshments, and other food and beverage as per the weekly function sheet, maintaining the highest standards of presentation and cleanliness.

• To foster strong relationships with the Sales Co-ordinator, other departments, and management, ensuring effective communication and collaboration.

• To assist in the setup of banquets and functions as requested by the Conference & Banqueting Manager, providing expert support and guidance.

• To ensure that all Conference & Banqueting areas are kept clean, tidy, and efficiently organized and stocked, including storage areas.

• To provide a high standard of customer service and hospitality, ensuring a warm and welcoming experience for all guests.

• To report all maintenance faults (equipment and function rooms) to the maintenance department, and follow the remedy through.

• To develop and maintain good working relationships with all departments in the hotel, promoting a culture of teamwork and collaboration.

• To attend all relevant training as and when required, ensuring continuous professional development and growth.

• To adhere to the company dress code and grooming policy at all times, maintaining a professional and polished image.

• To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/Operations Manager.



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