Conference and Banqueting Steward

4 weeks ago


Belfast, United Kingdom Hastings Hotels Full time
About the Role

We are seeking a reliable and enthusiastic person to join our Food & Beverage Team at the exclusive Europa Hotel. As a Conference and Banqueting Steward, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality.

Key Responsibilities
  • To serve and assist guests within the function/meetings area.
  • To provide the highest standards of service to guests, ensuring all guests' needs and expectations are met.
  • To be knowledgeable about the facilities and services within the hotel and to be proactive in the sale of these to guests.
  • To set up function and meeting rooms in accordance with guest requirements.
  • To ensure that function rooms and guest areas are maintained in a clean and tidy manner in accordance with departmental standards.
  • To comply with all health, safety, hygiene, and licensing policies and procedures.
  • To work effectively with colleagues to ensure a harmonious working environment where all staff are treated with respect.
  • To ensure that any complaints and difficulties are dealt with courteously and in an efficient manner and reporting them to the Supervisor/Manager on duty.
About You

We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Team will provide you with full training.

Requirements
  • Right to Work in the United Kingdom.
  • Good Command of English Language.
  • Must be educated to GCSE level or the equivalent with Grades A-C in English and Maths.
  • Must have good communication skills.
  • Must have a professional appearance.
Benefits
  • Vacation.
  • Paid time off.
  • Retirement plan and/or pension.
  • Employee development programs.
  • Employee discounts.
  • Cycle to work.
  • Competitive salary.


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