Customer Service Associate

3 weeks ago


Lewes, East Sussex, United Kingdom Cotton Traders Full time

As a key member of our Cotton Traders team, you will be responsible for delivering exceptional customer experiences and contributing to the success of our Lewes store.

We are seeking a Retail Sales Assistant to work 12 hours per week, providing a helping hand to our customers and colleagues alike. In this role, you will be part of a dynamic team that is passionate about providing a positive and engaging customer experience.

Key responsibilities include:

  • Delivering a true and honest customer experience, treating customers as you would like to be treated
  • Helping to merchandise the store in line with our brand guidance
  • Managing store stockrooms, ensuring effective replenishment and stock control
  • Serving customers in a helpful and pleasant manner
  • Being kind to colleagues and others to create a happy and engaging workplace

We are looking for someone with a passion for people and customer experiences, who is kind with morally sound values, open to change and challenge, flexible, and willing to work towards KPIs. If you are a team player with a positive attitude and a willingness to learn, we would love to hear from you.

We offer a range of benefits, including:

  • 28 days holiday (including bank holidays, pro-rata)
  • Very generous clothing allowance
  • Employee discounts for you and your family
  • Health cash-plan
  • Long service award

We are proud of our culture and values, and we are looking for someone who shares our passion for delivering exceptional customer experiences. If you are interested in joining our team, please follow the instructions on our website to apply.



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