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Scientific Field Service Specialist
2 months ago
Our client, a leading scientific company in South Manchester, is seeking a skilled and motivated Field Service Engineer to join their team. In this role, you will be responsible for providing exceptional service to their new and existing customers by building and maintaining strong relationships.
Key Responsibilities:- Conduct installations, repairs, preventative maintenance, upgrades, compliance testing, and training for customers across the UK and overseas.
- Ensure all service contract work is performed efficiently and in line with the scope of the agreement, focusing on resolving critical issues promptly.
- Maintain accurate records of onsite activities through detailed reports and expense claims.
- Provide onsite support for IRMS and EA products globally.
- Conduct testing of upgrades and repairs at the factory.
- A degree in a scientific field or relevant experience.
- Strong technical background and familiarity with scientific tools and technologies.
- Valid driver's license and willingness to travel to customer sites within the UK and internationally.
- Competitive salary and company bonus incentive scheme.
- Initial allocation of 23 days of annual leave (increasing to 25 days after one year) plus bank holidays.
- Company pension and life assurance.
- Cycle & Tech Schemes.
- Occasional travel overseas may be required.
- Remote role with close factory connections.
- Opportunity to work flexible hours, following the current office policy.
If you are seeking an exciting opportunity to contribute to our client's growing organization, apply now and become part of the team as a Field Service Engineer based in South Manchester.