Field Services Engineer
4 weeks ago
Job Title: Field Services Engineer
Job Summary: We are seeking a highly skilled Field Services Engineer to join our team at Thales UK. As a Field Services Engineer, you will be responsible for the deployment, setting to work, and in-service support of Sonar and Electronic Warfare Systems deployed on Royal Navy and export customers' ships and submarines.
Key Responsibilities:
- Deploy, set to work, and provide in-service support for Sonar and Electronic Warfare Systems
- Conduct and supervise front-line support, including fault diagnosis and testing, as well as acceptance trials both in harbour and at sea
- Provide on-call telephone support to customers
- Write site visit reports and post-maintenance reports
- Comply with all export control rules and regulations, including International Traffic in Arms Regulations (ITAR)
Requirements:
- Significant experience of working with electronic equipment, with some experience of electrical and hydraulic systems an advantage
- Network/IT experience would also be beneficial
- Experience of working with the armed forces, with an understanding of their procedures, would be advantageous
- Ability to follow procedures, but also suggest improvements based on own experience and knowledge
- Happy to work at heights and within confined spaces
- Willingness to spend time away from the factory, often responding at short notice to customer needs
What We Offer:
- Competitive salary and benefits package
- Half-day every Friday, usually finishing around 13:00pm
- 28 days annual leave (plus bank holidays)
- Life cover equivalent to 2X times annual salary
- 24/7 employee assistance program and access to mental wellbeing app
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
Working Hours: Monday to Thursday 07:00am till 15:30pm, Friday 07:00am till 12:00pm
Security Clearance: The successful candidate will need full Security Clearance (SC)
About Thales: Thales is the principal provider of Sonar equipment, support, and expertise to the Royal Navy, having supplied the guardians of the sea with specialist Sonar equipment for over 60 years. We are committed to providing an inclusive and barrier-free recruitment process.
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