Administrative Assistant for Patient Services

2 days ago


Reading, Reading, United Kingdom Royalberkshire Full time

We are currently recruiting for an Administrative Assistant for Patient Services to join our dedicated team at Royalberkshire.

About the Role:

This is a key role within our Clinical Admin Team, supporting the administrative elements of the patient pathway in our Urology Department.

The successful candidate will provide administrative assistance to ensure the smooth running of outpatients, including receiving phone calls, identifying and obtaining medical records, and making follow-up clinic appointments.

We are looking for someone with excellent communication skills, experience of using IT/digital systems, and a customer service background.

As a member of our team, you can expect a competitive salary of £30,000 - £34,000 per annum, depending on experience, and the opportunity to work in a dynamic environment providing quality patient care.

Main Responsibilities:
  • Providing administrative support to the Clinical Admin Team
  • Managing phone calls and responding to patient queries
  • Maintaining accurate and up-to-date patient records
What We Offer:
  • A competitive salary of £30,000 - £34,000 per annum
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment


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