Customer Experience Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom SSP Deutschland GmbH Full time
Join Our Team

We are a global food travel company operating at airports and train stations around the world. As a member of our team, you will play a key role in delivering exceptional customer experiences that meet our customers' diverse tastes and needs.

About the Role

This is an exciting opportunity to join our dynamic team as a Bar Staff member at Shelby & Co, Birmingham Airport. As a key member of our team, you will be responsible for engaging with customers, providing exceptional customer service, and maintaining high standards of quality and cleanliness.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively as part of a team. They will also be passionate about delivering exceptional customer experiences and working well under pressure.

We offer a competitive salary of £13.06 per hour, plus additional benefits such as service charge, employee discounts, and free meals while on shift.

Why Work with Us?
  • Competitive Salary: £13.06 per hour
  • Service Charge: Additional earnings based on hours worked
  • Employee Discounts: Up to 50% off various SSP brands and franchises
  • Free Meals: While on shift

In addition to these benefits, we also offer a range of training and development opportunities to help you grow your career within the company.



  • Birmingham, Birmingham, United Kingdom Propel Full time

    Job TitleA Customer Experience Specialist position is available in the Propel company to support a retail organization's customer-focused goals and expansion.About PropelWe prioritize delivering exceptional customer experiences across all channels, focusing on crafting personalized customer communications and timely, targeted offers.The marketing team plays...


  • Birmingham, Birmingham, United Kingdom Costa Coffee Full time

    Unlock the Art of Coffee CraftsmanshipCosta Coffee is seeking a skilled Customer Experience Specialist to perfect our menu and deliver exceptional customer service.We're looking for someone with a passion for crafting exceptional customer experiences. As a Customer Experience Specialist, you'll be responsible for mastering our menu, pouring passion into...


  • Birmingham, Birmingham, United Kingdom Birmingham City Football Club plc Full time

    Job Title: Customer Experience SpecialistBirmingham City Football Club is seeking a skilled and customer-focused individual to join our team as a Customer Experience Specialist. This role involves enhancing the matchday experience for supporters by providing exceptional customer service and addressing their inquiries, complaints, and feedback.The ideal...


  • Birmingham, Birmingham, United Kingdom Yorks Cafe Paradise Full time

    Welcome to Yorks Cafe Paradise!We're a unique cafe space that's owned by our customers, and we're passionate about serving high-quality food and drink in a warm and welcoming environment.Our TeamWe're a team of like-minded individuals who share a passion for coffee, food, and community. We're looking for someone who shares our values and is committed to...


  • Birmingham, Birmingham, United Kingdom Popworld - Stonegate Group Full time

    About the Role:We are seeking passionate and charismatic individuals who can bring energy and enthusiasm to our team as Customer Experience Specialists at Popworld.As a key member of our team, you will be responsible for delivering exceptional customer service, creating a positive and welcoming atmosphere, and contributing to the success of our business.Key...


  • Birmingham, Birmingham, United Kingdom SLS Recruitment Full time

    About the Job:We are looking for a talented Sales and Customer Experience Specialist to join our team in Birmingham.As a key member of our team, you will assist customers, drive sales growth, and develop strong relationships with colleagues and customers.Your Key Responsibilities:Providing top-notch customer service and supportDeveloping and maintaining...


  • Birmingham, Birmingham, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Sales and Customer Experience Specialist to join our team in Birmingham, United Kingdom. As a key member of our retail team, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and...

  • Support Specialist

    3 weeks ago


    Birmingham, Birmingham, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time

    Empower Your Career with UsWe are on the hunt for a highly motivated Support Specialist - Customer Experience to join our innovative team in Birmingham. In this pivotal role, you will focus on delivering seamless support to our customers and drivers, driving our mission forward.About Our VisionAt Get Staffed Online Recruitment, we aim to revolutionize...


  • Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

    Hays Technology is seeking a User Experience Specialist to join their team. This 4-month role has the potential for extension and offers a competitive salary of £550 per day.Key Responsibilities:Develop user experience and content strategies, creating seamless and accessible interactions across all stages of the end-to-end user journey.Collaborate with...


  • Birmingham, Birmingham, United Kingdom ABERCROMBIE AND FITCH Full time

    About the Role: At Abercrombie & Fitch, we're passionate about delivering exceptional customer experiences that drive brand loyalty and sales. As a retail brand representative, you will play a key role in achieving this goal by providing outstanding customer service, maintaining a thorough knowledge of store products and services, and working effectively...


  • Birmingham, Birmingham, United Kingdom Nike (New) Full time

    Nike (New) is looking for a talented and ambitious individual to fill the role of Retail Assistant in our Birmingham store. As a valued member of our team, you will be responsible for delivering exceptional customer experiences, supporting our store's sales growth, and contributing to our company's mission to bring inspiration and innovation to every athlete...


  • Birmingham, Birmingham, United Kingdom Specsavers Full time

    Join Our TeamAt Specsavers, we pride ourselves on delivering exceptional customer experiences. As a Customer Service Apprentice, you will play a vital role in achieving this goal by providing top-notch advice, giving customers a warm welcome, and ensuring timely order processing. You will also contribute to maintaining a positive store environment,...


  • Birmingham, Birmingham, United Kingdom Orlo Tech Full time

    Company OverviewOrlo Tech is a leading platform for managing digital conversations, empowering users to handle their outbound and inbound messages from one handy inbox. We support our customers in providing a great customer experience through digital channels.With a 96% retention rate, we have helped over 120 local government organisations build trust in...


  • Birmingham, Birmingham, United Kingdom McDonald's Full time

    Job DescriptionWe offer a unique opportunity for a skilled and dedicated individual to join our McDonald's team as a Restaurant Crew Associate. In this role, you will be responsible for delivering an outstanding customer experience while working efficiently and productively in a fast-paced environment.Your key responsibilities will include:Preparing food to...


  • Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full time

    We are collaborating with a forward-thinking specialist challenger bank to find an exceptional Outcome Tester who can drive quality assurance processes.This is a fantastic opportunity to join a growing organization in the West Midlands office, enjoying a competitive salary of £40,000 and a modern hybrid work setup.The successful candidate will report to the...


  • Birmingham, Birmingham, United Kingdom GES - Global Experience Specialists Full time

    GES - Global Experience Specialists seeks a seasoned Marketing Automation Specialist to spearhead our full customer lifecycle program. This pivotal role involves leveraging cutting-edge technology to optimize every touchpoint, drive efficiency for sales and marketing teams, and turbocharge growth and retention strategies.About the RoleYou will be responsible...


  • Birmingham, Birmingham, United Kingdom Unity Trust Bank Full time

    Company OverviewUnity Trust Bank is a forward-thinking institution committed to creating a better society while maximizing profit.We strive to deliver positive economic, social, and environmental change by putting our customers at the heart of everything we do.


  • Birmingham, Birmingham, United Kingdom The Estée Lauder Companies Inc. Full time

    What We're Looking ForWe are seeking a highly skilled and passionate individual who can demonstrate a high level of creative and technical expertise in makeup artistry.As a key member of our team, you will be responsible for providing exceptional customer service, maintaining visual merchandising standards, and working effectively with colleagues to achieve...


  • Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full time

    Key Responsibilities:Conducting outcome-based testing to assess the overall outcome of the customer journey.Identifying areas for improvement and suggesting subsequent actions for internal progression.Sharing insights, findings, and actions with the team to inform business decisions.Tracking and reporting Risk Events to ensure timely resolution.About Kind...


  • Birmingham, Birmingham, United Kingdom GES - Global Experience Specialists Full time

    Job Title: Visual Design SpecialistAbout the Role:We are seeking a highly skilled Visual Design Specialist to join our team at GES - Global Experience Specialists. As a Visual Design Specialist, you will be responsible for providing 3D designs from briefs and ensuring that all deadlines are met for proofing, design concepts, and sign off processes.Your Key...