Customer Experience Specialist

3 days ago


Birmingham, Birmingham, United Kingdom Nike (New) Full time

Nike (New) is looking for a talented and ambitious individual to fill the role of Retail Assistant in our Birmingham store. As a valued member of our team, you will be responsible for delivering exceptional customer experiences, supporting our store's sales growth, and contributing to our company's mission to bring inspiration and innovation to every athlete in the world.


In this role, you will have the opportunity to work with a dynamic and supportive team, develop your skills and knowledge, and take advantage of our comprehensive benefits package. Your expertise in product knowledge, customer service, and digital devices will enable you to create a seamless experience for our customers, both online and offline.


Compensation and Benefits:

  • A competitive annual salary of £23,000 - £26,000, depending on experience.
  • A generous total rewards package, including employee discounts and a brand-new Nike outfit.
  • The opportunity to work in a fun and dynamic retail environment.

Requirements:

  • 1+ year of customer-facing experience in retail or a related field.
  • An effective communicator and brand ambassador with a collaborative mindset.
  • Demonstrated ability to apply product sales techniques and adapt to changing priorities.

Nike is committed to creating a workplace culture that values diversity, equity, and inclusion. We believe that our differences make us stronger and more innovative, and we strive to attract and retain top talent from diverse backgrounds.



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