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Membership Services Officer

1 month ago

London, Greater London, United Kingdom Covent Garden Recruitment Full time

We are seeking a highly skilled and experienced professional to join our membership services team in supporting the publishing industry. This dynamic role requires exceptional customer service skills, strong communication abilities, and proficiency in CRM systems.

As a key member of our team, you will be responsible for providing timely and efficient support to existing members, as well as promoting our clients' services and benefits to potential new members.

This is an exciting opportunity to work with a renowned not-for-profit membership body that has a passion for supporting authors and the publishing industry. You will have the chance to develop your skills and knowledge in a collaborative and dedicated team environment.

  • Strong communication and interpersonal skills
  • Excellent attention to detail and data handling experience
  • Proficiency in Excel and CRM systems
  • Confidence in dealing with stakeholders and representing the company at member events
  • A minimum of three years of relevant administrative experience

Our client offers a competitive salary of £35,000 - £40,000 per annum, depending on experience. Additionally, you will benefit from excellent training and development opportunities, hybrid working arrangements, and modern offices in central London.