Membership Support Officer

14 hours ago


London, Greater London, United Kingdom Membership Bespoke Full time

Membership Support Officer

We are seeking a highly organized and detail-oriented Membership Support Officer to join our team in Central London. This role involves providing administrative support to manage membership activities, including data entry and responding to member enquiries.

You will contribute to ensuring a positive membership experience throughout the member life cycle, from prospecting to renewals. This includes producing data insights to better understand member needs and integrating our CRM system - Microsoft Dynamics 365.

Responsibilities and Requirements:

Job Summary

This is an excellent opportunity for a motivated and organized individual to join our team as a Membership Support Officer. We are looking for someone with experience supporting memberships within a professional body or association, who is able to work independently and as part of a team.

Key Responsibilities:

  • Support membership activities and respond to member enquiries
  • Manage membership data and contribute to data insights
  • Integrate our CRM system - Microsoft Dynamics 365
Salary and Benefits

We offer a basic salary of up to £35,000 dependant on experience, plus benefits including 25 days holiday plus bank holidays, pension scheme with employer contribution of 15%, private healthcare, season ticket loan, and death in service.

The successful candidate will have strong attention to detail and accuracy in data entry and record-keeping, as well as fluency in English.



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