Motoring Team Lead

3 weeks ago


Swindon, Swindon, United Kingdom Halfords Full time

Lead the Way in Customer Satisfaction

We are seeking a skilled Centre Manager to lead our Autocentre team to success, providing an exceptional customer experience and driving business performance.

In this vital role, you will be responsible for:

  • Delivering outstanding customer satisfaction through effective team management and excellent customer service
  • Driving business performance through the development and implementation of strategies to increase sales and profitability
  • Leading a team of experienced service technicians and retail staff to achieve exceptional results
  • Ensuring compliance with health and safety standards and regulatory requirements
  • Managing budgets and resources to achieve business objectives
  • Developing and implementing plans to increase customer loyalty and retention

As a Centre Manager at Halfords, you will have access to:

  • Comprehensive training and development opportunities to enhance your skills and knowledge
  • Collaborative and supportive team environment to help you succeed in your role
  • Competitive salary and benefits package including annual leave, uncapped bonus scheme, and more

Requirements:

  • Proven leadership and management experience within the automotive or retail industry
  • Excellent customer service and communication skills
  • Ability to manage budgets and resources effectively
  • Strong analytical and problem-solving skills
  • IT proficiency with ability to learn in-house systems

About Halfords:

Halfords is the UK's leading retailer of motoring and cycling products and services. We are committed to providing exceptional customer service and driving business performance through innovation and teamwork.


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