Barista Team Lead
4 weeks ago
Role Overview
As a Barista Maestro, you will be responsible for leading a team of baristas to deliver exceptional customer experiences. You will be the face of Costa Coffee, embodying our values of passion, warmth, trust, and courage.
Key Responsibilities
- Lead shifts to support colleagues in delivering unbeatable experiences
- Maximize sales by utilizing team members' talents
- Train and accredit new baristas
- Stay up-to-date with new recipes and ranges, and share knowledge with the team
- Drive high standards in quality and customer satisfaction
Requirements
- Reliability to open and close the store safely and on time
- Team leadership experience in a fast-paced environment
- Desire to take on shared responsibility
- Love of turning knowledge into innovative ideas to drive store success
- Willingness to learn and be bold, brave, and action-oriented
- Flexible approach and can-do attitude
What We Offer
- Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
- Costa Coffee Retirement Plan with matching contributions
- Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
- Costa Discount App for 50% off food & drinks in Costa-owned stores when not working
- Cycle to Work Scheme for huge savings on bikes and accessories
- Share Incentive Plan to become a shareholder in Coca-Cola
- Salary Sacrifice Pension Scheme with up to 10% matched contributions
- Shoes for Crews discounted shoe purchase scheme
- Huge savings on gym memberships & fitness accessories
- Dedicated Feel Good discounts platform and app for instant cashback and savings
About Us
At Costa Coffee, we believe in passion, warmth, trust, and courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Here, you'll be part of a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.
We encourage the sharing of diverse thoughts and ideas, approach our work fearlessly, and support one another to take a few risks. We learn and grow constantly, champion individuality, and provide a culture where everyone feels included. You can be you at Costa.
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