Barista Team Lead

4 weeks ago


Swindon, Swindon, United Kingdom Costa Coffee Full time

Role Overview

As a Barista Maestro, you will be responsible for leading a team of baristas to deliver exceptional customer experiences. You will be the face of Costa Coffee, embodying our values of passion, warmth, trust, and courage.

Key Responsibilities

  • Lead shifts to support colleagues in delivering unbeatable experiences
  • Maximize sales by utilizing team members' talents
  • Train and accredit new baristas
  • Stay up-to-date with new recipes and ranges, and share knowledge with the team
  • Drive high standards in quality and customer satisfaction

Requirements

  • Reliability to open and close the store safely and on time
  • Team leadership experience in a fast-paced environment
  • Desire to take on shared responsibility
  • Love of turning knowledge into innovative ideas to drive store success
  • Willingness to learn and be bold, brave, and action-oriented
  • Flexible approach and can-do attitude

What We Offer

  • Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App for 50% off food & drinks in Costa-owned stores when not working
  • Cycle to Work Scheme for huge savings on bikes and accessories
  • Share Incentive Plan to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme with up to 10% matched contributions
  • Shoes for Crews discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app for instant cashback and savings

About Us

At Costa Coffee, we believe in passion, warmth, trust, and courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Here, you'll be part of a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.

We encourage the sharing of diverse thoughts and ideas, approach our work fearlessly, and support one another to take a few risks. We learn and grow constantly, champion individuality, and provide a culture where everyone feels included. You can be you at Costa.


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