Barista Team Lead
1 month ago
Are you passionate about delivering exceptional customer experiences and leading a high-performing team?
As a Barista Maestro at Costa Coffee, you'll be responsible for driving sales, improving customer satisfaction, and developing your team members. With a strong focus on leadership and teamwork, this role is ideal for those who thrive in fast-paced environments and are eager to take on new challenges.
The estimated salary for this position is £12.33-13.33 per hour, rising with training to £12.83-13.83 (dependent on store location). In addition to a competitive hourly rate, we offer a range of benefits, including free handmade drinks, 50% discount on food and bottled drinks, and opportunities for career growth and development.
About the Role
This is a unique opportunity to join a dynamic and ambitious team that is committed to delivering exceptional customer experiences. As a Barista Maestro, you'll be responsible for:
- Leading by example and demonstrating a passion for coffee and customer service
- Developing and implementing strategies to drive sales and improve customer satisfaction
- Providing coaching and feedback to team members to help them grow and develop in their roles
- Maintaining a clean and organized workspace, adhering to health and safety standards
- Participating in store marketing initiatives and promoting our products and services to customers
About You
We're looking for individuals who share our values of Passion, Warmth, Trust, and Courage. If you have a proven track record of leadership and teamwork, a passion for coffee and customer service, and a flexible approach to work, we'd love to hear from you.
What We Offer
In addition to a competitive hourly rate, we offer a range of benefits, including:
- Free handmade drinks and 50% discount on food and bottled drinks
- Costa Coffee Retirement Plan, which offers matching contributions
- Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
- Cycle to Work Scheme, offering huge savings on bikes and accessories
- Share Incentive Plan, giving you the chance to become a shareholder in Coca-Cola
- Salary Sacrifice Pension Scheme, up to 10% matched contributions
- Shoes for Crews, our discounted shoe purchase scheme
- Huge savings on gym memberships and fitness accessories
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