Specialty Beverage Manager

6 days ago


Swindon, Swindon, United Kingdom Hall & Woodhouse Wichelstowe Full time
Beverage Operations Specialist

We are seeking a highly skilled and experienced professional to fill the position of a Beverage Operations Specialist at Hall & Woodhouse Wichelstowe. This role involves leading and mentoring a team of Baristas, developing their skills and expertise, and maintaining high standards of customer service and beverage quality.

Key Responsibilities:

  • To lead and mentor a team of Baristas, providing guidance and support to ensure excellent customer service and beverage quality
  • To develop and implement strategies to improve customer satisfaction and retention
  • To maintain a high level of cleanliness and organization within the café, adhering to health and safety guidelines
  • To identify areas for improvement and implement changes to enhance customer experience and increase revenue

Requirements:

  • Previous experience in a leadership or supervisory role within a hospitality environment
  • Excellent communication and interpersonal skills
  • Able to motivate and inspire a team to achieve high standards of customer service and beverage quality
  • A strong understanding of coffee-making techniques, quality control procedures, and inventory management


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