Team Leader
1 week ago
About the Role
We're looking for a skilled and passionate individual to join our team as a Barista Maestro. As a key member of our team, you'll be responsible for leading by example, mentoring and developing our baristas, and driving sales growth through exceptional customer service and product knowledge.
Key Responsibilities
- Lead shifts and support colleagues in delivering outstanding customer experiences
- Train and develop new baristas to ensure they have the skills and knowledge to succeed
- Stay up-to-date with new recipes and products, and share your knowledge with the team
- Drive sales growth through effective product knowledge and customer engagement
- Maintain high standards of quality and presentation in all aspects of the store
What We Offer
We're proud to offer a range of benefits and perks to our team members, including:
- Free handmade drinks and 50% discount on food and bottled drinks while on shift
- Costa Coffee Retirement Plan, with matching contributions
- Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
- Costa Discount App - 50% off food & drinks in Costa-owned stores when you're not working
- Cycle to Work Scheme, with huge savings on bikes and accessories
- Share Incentive Plan, giving you the chance to become a shareholder in Coca-Cola
- Salary Sacrifice Pension Scheme, with up to 10% matched contributions
- Shoes for Crews - Costa's discounted shoe purchase scheme
- Huge savings on gym memberships & fitness accessories
- Dedicated Feel Good discounts platform and app, with instant cashback and savings at a range of retailers
About Us
At Costa Coffee, we're passionate about delivering great experiences to our customers, communities, and people. We believe in Passion, Warmth, Trust, and Courage, and we're committed to creating a culture where everyone feels included and valued.
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