Housekeeping Operations Manager

1 day ago


Birmingham, Birmingham, United Kingdom WGC Ltd. Full time

As a key member of the WGC Ltd. team, you will play a pivotal role in ensuring the efficient management of our housekeeping department. Your responsibilities will include:

Key Responsibilities
  1. Enhance productivity and efficiency in room cleaning operations.
  2. Analyze guest data to determine resource requirements and plan accordingly.
  3. Maintain effective communication with the General Manager, hotel team, housekeeping staff, and suppliers to implement best practices.
  4. Identify opportunities to improve guest satisfaction levels.
  5. Adhere to health and safety policies, maintaining a clean and organized work environment.
  6. Recruit, train, manage, and monitor team performance daily/weekly.
  7. Achieve and exceed financial targets.
  8. Manage expenses and payroll to ensure budgetary goals are met.
  9. Participate in training to enhance skills and performance.

In return for your dedication, WGC offers an industry-leading compensation package and is passionate about career progression. We will work with you to develop a personalized career plan that includes training, mentoring, and extensive experience outside your current skill set.



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