Head of Housekeeping Operations

13 hours ago


Birmingham, Birmingham, United Kingdom Premier Inn Full time

We are seeking a highly motivated and experienced Head of Housekeeping Operations to join our team at Premier Inn in Birmingham City Centre (Waterloo Street). As a key member of our hotel management team, you will be responsible for developing and implementing new initiatives and strategies to drive business growth and improve customer satisfaction.

You will work closely with our hotel management team to oversee the overall direction and operation of the housekeeping department, ensuring that all areas are clean and tidy, and that our guests have an exceptional experience.

Key Responsibilities:

  • Develop and implement new initiatives and strategies to drive business growth and improve customer satisfaction
  • Oversee the overall direction and operation of the housekeeping department
  • Monitor and report on cleaning standards and customer feedback
  • Work closely with hotel management to develop and implement new initiatives and strategies

Requirements:

  • 3+ years' experience in a senior management role in housekeeping or a related field
  • Excellent leadership and communication skills
  • Strong understanding of cleaning procedures and protocols
  • Ability to motivate and inspire a team to deliver exceptional results

What We Offer:

  • Competitive salary: £59 per hour
  • Benefits package including up to 60% off Premier Inn rooms and meals in Whitbread Restaurants
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment


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