Head of Cleanliness Operations

5 days ago


Birmingham, Birmingham, United Kingdom WGC Ltd. Full time
Job Description

We are seeking a dedicated and results-driven individual to lead our housekeeping team at WGC Ltd.

Main Responsibilities:

  1. Lead by example to maintain high standards of cleanliness and customer satisfaction
  2. Analyze data to optimize resource allocation and identify areas for improvement
  3. Build strong relationships with stakeholders to ensure seamless communication
  4. Develop and implement strategies to improve Guest Satisfaction
  5. Ensure compliance with Health and Safety policies and procedures
  6. Manage team performance, provide coaching, and facilitate growth opportunities
  7. Deliver financial targets, control expenditure, and participate in cost-saving initiatives
  8. Pursue ongoing training and development to enhance skills and performance

Our Benefits Package

We offer a comprehensive benefits package, including:

  • A competitive salary of £42,000 - £45,000 per year
  • A fixed hours contract with flexible scheduling options
  • Life Insurance
  • Free access to Doctor and Legal helpline
  • Counselling/Wellbeing Support Service
  • Discounts from 50 top retailers
  • A Training budget of up to £10,000 per year

Essential Skills and Qualifications:

  • Previous experience in a housekeeping environment
  • Ability to deliver exceptional service in a challenging environment
  • Commitment to career progression and professional development


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