Housekeeping Operations Manager

2 weeks ago


Birmingham, Birmingham, United Kingdom WGC Ltd. Full time
Job Overview

We are seeking a highly skilled Housekeeping Supervisor to join our team at WGC Ltd.

About the Role

This is a key leadership position responsible for supporting a team in a housekeeping department to deliver exceptional guest experiences. The successful candidate will be able to improve productivity and efficiency, plan resources effectively, and maintain strong working relationships with hotel staff and suppliers.

Key Responsibilities:
  • Improve room cleaning productivity and efficiency by streamlining processes and implementing effective solutions.
  • Analyse guest data to plan resources and materials accurately, ensuring seamless operations.
  • Maintain excellent working relationships with hotel staff and suppliers, fostering a collaborative environment.
  • Identify areas to enhance Guest Satisfaction through continuous improvement initiatives.
  • Manage team performance, training, and payroll, promoting a culture of excellence.
  • Deliver financial targets and manage expenditure efficiently, aligning with company objectives.
  • Participate in ongoing training to refine skills and stay up-to-date with industry best practices.
About WGC Ltd.

We offer an industry-leading compensation package, opportunities for career growth, and a supportive work environment that values employee development.

The estimated annual salary for this role is around £35,000 - £45,000, depending on experience and qualifications.

Requirements

To succeed in this role, you will need:

  • A background in housekeeping or a related field.
  • Excellent leadership and communication skills.
  • Ability to analyse data and implement effective solutions.
  • Experience in managing teams and budgets.

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