Housekeeping Team Leader
17 hours ago
We're seeking an experienced Housekeeping Team Leader to join our team at Premier Inn in Birmingham City Centre (Waterloo Street). As a key member of our housekeeping team, you will be responsible for leading by example and ensuring the highest standards of cleanliness and customer service.
The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and inspire their team to deliver exceptional results. They will also have a strong understanding of cleaning procedures and protocols, as well as experience in managing a team in a fast-paced environment.
This is an exciting opportunity to join a dynamic and forward-thinking company, with a focus on providing outstanding customer experiences. You will work closely with our hotel management team to develop and implement new initiatives and strategies to drive business growth and improve customer satisfaction.
Key Responsibilities:
- Lead and manage a team of housekeeping staff to achieve high levels of cleanliness and customer satisfaction
- Develop and implement effective cleaning procedures and protocols
- Monitor and report on cleaning standards and customer feedback
- Work closely with hotel management to develop and implement new initiatives and strategies
Requirements:
- 2+ years' experience in a leadership role in housekeeping or a related field
- Excellent leadership and communication skills
- Strong understanding of cleaning procedures and protocols
- Ability to motivate and inspire a team to deliver exceptional results
What We Offer:
- Competitive salary: £59 per hour
- Benefits package including up to 60% off Premier Inn rooms and meals in Whitbread Restaurants
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment
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