Housekeeping Lead

5 days ago


Birmingham, Birmingham, United Kingdom WGC Ltd. Full time
Role Summary

As a key member of our housekeeping team, you will be responsible for overseeing the cleanliness operations and delivering exceptional customer experiences.

Key Accountabilities:

  1. Develop and implement strategies to enhance guest satisfaction and loyalty
  2. Lead by example to maintain high standards of cleanliness and customer service
  3. Analyze data to optimize resource allocation and identify areas for improvement
  4. Build strong relationships with stakeholders to ensure seamless communication
  5. Ensure compliance with Health and Safety policies and procedures
  6. Manage team performance, provide coaching, and facilitate growth opportunities
  7. Deliver financial targets, control expenditure, and participate in cost-saving initiatives

Compensation Package:

We offer a competitive compensation package, including:

  • A salary range of £42,000 - £45,000 per year
  • A fixed hours contract with flexible scheduling options
  • Life Insurance
  • Free access to Doctor and Legal helpline
  • Counselling/Wellbeing Support Service
  • Discounts from 50 top retailers
  • A Training budget of up to £10,000 per year

Required Skills and Qualifications:

  • Previous experience in a housekeeping environment
  • Ability to deliver exceptional service in a challenging environment
  • Commitment to career progression and professional development


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