Apprentice Hotel Services Specialist

3 days ago


London, Greater London, United Kingdom Clermont Hotel Group Full time

Are you passionate about delivering exceptional customer service in a fast-paced environment? Do you have a desire to pursue a career in hospitality? We are seeking highly motivated individuals to join our Food and Beverage team at Thistle Heathrow Airport hotel as an Apprentice Hotel Services Specialist.

Job Overview:

This role offers an exciting opportunity to develop a career in hospitality while working in a dynamic team. As an Apprentice Hotel Services Specialist, you will be responsible for providing exceptional customer service, welcoming guests, and ensuring they have an enjoyable dining experience. Key responsibilities will include taking orders, delivering food and drink, setting up and clearing down the restaurant, and helping guests with their queries and requests.

Requirements:
  • Able to provide exceptional customer service in a fast-paced environment
  • Ability to work effectively as part of a team to achieve common goals
  • Strong communication and interpersonal skills
  • Able to maintain accuracy and attention to detail in all aspects of the job
  • Pursuing a career in hospitality with enthusiasm and dedication
  • Previous experience in a similar role or industry preferred
What's in it for you?
  • Competitive salary estimated at £20,000-£25,000 per annum, depending on experience
  • Discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group
  • Interest-free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - access to earned salary before payday
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a range of retailers and service providers via our online benefits portal


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