Service Operations Director

2 days ago


Chesterfield, Derbyshire, United Kingdom Probe UK Full time
Key Responsibilities
  • Managing the diaries of a small team of technicians, support staff, and sales team to ensure productivity and efficiency targets are achieved.
  • Ensuring work is carried out to the highest standards and on time, delivering excellent customer service at all times, and resolving any issues quickly and to the satisfaction of the customer.
  • Developing and mentoring staff to build a strong team ethos and employee engagement, ensuring the business remains compliant with company, manufacturer, and health and safety policies.
  • Reviewing and analysing department KPI and financial reports, motivating staff to exceed objectives, and identifying and maximising sales opportunities.


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