Service Director
1 day ago
Location: Chesterfield, UK
Salary: £40,000 basic (DOE) with an estimated OTE of £55,000 per annum.
Overview:
The Octane Recruitment group is seeking a highly skilled Service Director to oversee the service department within our Large dealer group in Chesterfield. The successful candidate will be responsible for managing day-to-day operations and ensuring seamless customer experiences.
Main Responsibilities:
- Lead and develop dealership staff to deliver excellent customer service and drive operational efficiency.
- Maintain high levels of customer satisfaction through effective communication and issue resolution.
- Identify areas for cost reduction and process improvement, implementing changes to increase business growth.
Requirements:
- Prior experience in a senior management role within the motor trade industry.
- Proven track record of delivering exceptional customer service and achieving business growth.
- Strong leadership and communication skills, with the ability to motivate and inspire team members.
- Excellent problem-solving and analytical skills, with the ability to adapt to changing situations.
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