Customer Service Representative

2 days ago

Neath, Neath Port Talbot, United Kingdom Brook Street UK Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a professional and courteous manner
  • Provide information and assistance to customers regarding our services and products
  • Work collaboratively with other team members to achieve customer satisfaction
  • Meet and exceed customer service standards and targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Basic computer skills and knowledge of Microsoft Office

What We Offer:

  • A competitive hourly rate of £11.59
  • Opportunities for career growth and development
  • A supportive and collaborative work environment
  • Free, secure parking on site

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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