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Front Desk Associate

2 months ago


Blackpool, Blackpool, United Kingdom Village Hotels Full time
Be the First Friendly Face

As a Receptionist at Village Hotel Club, you will be the first point of contact for our guests, setting the tone for their stay. You will be the font of knowledge, knowing every detail about the hotel and local area, making recommendations and solving problems before they arise. Your warm and vibrant personality will ensure every guest feels welcome and valued.

Work, Grow, Play with Us

We are a lively and modern hotel chain that values individualism and fun. Our hotels are designed to be vibrant spaces where guests can work, eat, relax, play, and exercise. As a Receptionist, you will be part of a team that is passionate about delivering exceptional service and creating memorable experiences for our guests.

What We Offer
  • Complimentary full leisure club membership for you and a family member or friend
  • Employee Discount on overnight stays at Village Hotels
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of Well-being and Healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of Development opportunities
  • Regular team events with our BIG People days monthly
  • Excellent Reward and Recognition Incentive schemes
  • Monthly well-being programme for all employees to support your mental health
  • Anniversary rewards for key milestones of service
  • Holiday Purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme

*T&Cs apply based on your contract

What We Need from You

We are looking for someone with a strong personality, great memory, and a passion for delivering exceptional guest experiences. You will be a proactive problem solver, a strong communicator, and a team player who can partner with other departments to deliver outstanding results.

Come and be part of something new and special - Work, Grow, and Play the Village Way