Customer Experience Manager

3 weeks ago


Warminster, Wiltshire, United Kingdom Starbucks Full time £13

Are you a motivated and ambitious individual looking for a challenging role in a dynamic environment? Do you have experience in supervising teams and managing customer expectations? If so, we'd love to hear from you

About the Position:

As a Shift Supervisor at Starbucks, you'll play a critical role in driving sales growth and improving customer satisfaction. You'll be responsible for leading a team of baristas and customer service representatives, ensuring that our high standards of quality and service are met.

Key Accountabilities:
  • Supervise and coach team members to improve performance and productivity
  • Develop and implement plans to increase sales and customer engagement
  • Maintain a positive and respectful work environment
  • Ensure compliance with company policies and procedures

We offer a range of benefits, including:

  • A competitive salary of £12.75 per hour
  • Quarterly bonus incentives
  • Professional development opportunities
  • Employee assistance program and wellbeing services
  • Discounts on food, drinks, and merchandise


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