Training Coordinator

3 days ago


Rugby, Warwickshire, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

Job Title: Training Coordinator

About the Role

We are seeking a highly organized and detail-oriented Training Coordinator to join our team at ROSE & YOUNG RECRUITMENT LTD. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of training programs.

Key Responsibilities:

  • Coordinate training course bookings from enquiry through to post-course care.
  • Promote membership when discussing training and associated benefits.
  • Maintain accurate records in our database/CRM system.
  • Process applications, chase payments, and send out confirmation and certificates.
  • Co-ordinate dates for exams, booking tutors, issuing certificates, and chasing up where exam modules need to be re-taken.
  • Act as DBS Counter signatory, checking IDs and completed paperwork, updating DBS recording system.
  • Chase data, VAT numbers, payments, and send emails.
  • Raise training-related invoices, credit notes, and purchase invoices using Xero.
  • Assist with supplier payment runs and monthly credit card reconciliations.
  • Chase outstanding member subscriptions and process online card payments.
Requirements

To be successful in this role, you will need:

  • SIGNIFICANT ADMINISTRATIVE EXPERIENCE.
  • GOOD COMPUTER SKILLS AND KNOWLEDGE OF WORD, EXCEL, AND OUTLOOK.
  • EXPERIENCE WORKING WITH DATABASES/CRM SYSTEMS.
  • EXPERIENCE DEALING WITH CUSTOMERS CONSTANTLY VIA ALL MEDIA (PHONE, EMAIL, LETTER).

Estimated Salary: £24,000 - £24,500 per annum + benefits



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