Lead Retail Cloud Strategist, Enterprise Solutions

3 weeks ago


London, Greater London, United Kingdom SalesForce Full time
About This Opportunity

We are seeking a seasoned Senior Solution Architect to join our Professional Services team at Salesforce. As a trusted advisor to our clients, you will play a crucial role in driving business outcomes and revenue growth through the effective implementation of our Retail Cloud solutions.

Key Responsibilities
  • Develop a deep understanding of client business models and drive strategic initiatives to enhance customer experience, platform adoption, and revenue growth.
  • Leverage your technical expertise in APIs, SPI, and retail technology systems to manage large-scale projects and deliver high-quality results.
  • Serve as a technical advisor and partner to clients, providing guidance on utilizing our platform's capabilities to achieve their business objectives.
  • Contribute to our business strategy by analyzing market trends and customer interactions.
Requirements
  • Bachelor's degree or equivalent experience in Technology, Engineering, or a related field.
  • Minimum 4+ years of experience in Customer Management, Project Management within a tech-driven environment.
  • Extensive experience working with Enterprise customers, including high-value account management and senior-level engagement.
  • Familiarity with retail tech, e-commerce, and experience in managing technical projects.
  • Proficiency in JIRA, standard project management tools, and collaboration suites (e.g., Slack).
  • Excellent written and verbal communication skills, executive level presence, and experience in working in client advisory and delivery roles.
What We Offer
  • Competitive salary package: $120,000 - $180,000 per year
  • Strong equity/employee stock option package
  • Comprehensive medical, dental, and vision insurance
  • Generous vacation and company holidays
  • Paid parental leave for eligible employees

The estimated salary range is based on national averages and may vary depending on location and other factors.



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