Lead Retail Cloud Strategist, Enterprise Solutions
3 weeks ago
We are seeking a seasoned Senior Solution Architect to join our Professional Services team at Salesforce. As a trusted advisor to our clients, you will play a crucial role in driving business outcomes and revenue growth through the effective implementation of our Retail Cloud solutions.
Key Responsibilities- Develop a deep understanding of client business models and drive strategic initiatives to enhance customer experience, platform adoption, and revenue growth.
- Leverage your technical expertise in APIs, SPI, and retail technology systems to manage large-scale projects and deliver high-quality results.
- Serve as a technical advisor and partner to clients, providing guidance on utilizing our platform's capabilities to achieve their business objectives.
- Contribute to our business strategy by analyzing market trends and customer interactions.
- Bachelor's degree or equivalent experience in Technology, Engineering, or a related field.
- Minimum 4+ years of experience in Customer Management, Project Management within a tech-driven environment.
- Extensive experience working with Enterprise customers, including high-value account management and senior-level engagement.
- Familiarity with retail tech, e-commerce, and experience in managing technical projects.
- Proficiency in JIRA, standard project management tools, and collaboration suites (e.g., Slack).
- Excellent written and verbal communication skills, executive level presence, and experience in working in client advisory and delivery roles.
- Competitive salary package: $120,000 - $180,000 per year
- Strong equity/employee stock option package
- Comprehensive medical, dental, and vision insurance
- Generous vacation and company holidays
- Paid parental leave for eligible employees
The estimated salary range is based on national averages and may vary depending on location and other factors.
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