Technical Support Specialist
4 weeks ago
MCS Group is seeking a skilled Technical Support Engineer to join our client's team in Belfast. As a key member of the technical support team, you will be responsible for providing high-quality technical support to our client's customers.
Key Responsibilities- Provide technical support to customers via phone, email, and remote desktop sessions.
- Troubleshoot and resolve technical issues related to Linux environments.
- Work with the latest technologies and tools to deliver exceptional customer service.
- Collaborate with the technical support team to ensure seamless customer support.
- Proven experience in a similar technical support role with a strong background in Linux environments.
- Excellent problem-solving skills and ability to work under pressure.
- Highly desirable to have experience with Python, Bash, or PowerShell scripting.
MCS Group offers a competitive salary, pension, healthcare, and a range of benefits. We also provide opportunities for career progression and professional development.
If you are a motivated and experienced technical support professional looking for a new challenge, please apply today.
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