Patient Relations Support Specialist

2 days ago

Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

About the Role

We are seeking a skilled and compassionate Patient Relations Administration Assistant to join our team at Herefordshire and Worcestershire Health and Care NHS Trust. As a key member of our team, you will play a vital role in supporting patients, carers, and loved ones who contact us with their concerns, compliments, or complaints.

Main Responsibilities

The successful candidate will be responsible for:

  • Providing exceptional customer service and being a first point of contact for patients and their families
  • Listening to and addressing concerns, complaints, or compliments in a timely and professional manner
  • Working collaboratively with our team to resolve issues and improve patient experience
  • Developing and maintaining effective communication channels with patients, carers, and staff

About Us

Herefordshire and Worcestershire Health and Care NHS Trust is a leading provider of healthcare services in the region. We are committed to delivering outstanding care and improving the lives of our patients and their families. Our team is passionate about making a positive difference, and we are looking for like-minded individuals to join us.

What We Offer

We offer a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Flexible working arrangements and work-life balance
  • Access to training and development programs
  • A supportive and inclusive work environment

Person Specification

We are looking for candidates who possess:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Experience in a customer-facing role or administration

How to Apply

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, please submit your application. We look forward to hearing from you.

  • Patient Relations Support Specialist

    1 week ago

    Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    Job SummaryWe are seeking a highly skilled and compassionate individual to join our team as a Patient Relations Administration Assistant. As a key member of our team, you will play a vital role in supporting patients, carers, and loved ones who contact us with their concerns or compliments.You will have the opportunity to work in a dynamic and supportive...

  • Patient Relations Support Specialist

    1 week ago

    Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    Job SummaryWe are seeking a highly skilled and compassionate individual to join our team as a Patient Relations Administration Assistant. As a key member of our team, you will play a vital role in supporting patients, carers, and loved ones who contact us with their concerns or compliments.You will have the opportunity to work in a dynamic and supportive...

  • Patient Care Support Specialist

    4 weeks ago

    Worcester, Worcestershire, United Kingdom Bredon Hill Surgery Full time

    Position Overview Bredon Hill Surgery is seeking a dedicated Patient Care Support Specialist to join our committed healthcare team. We are a well-established medical practice focused on delivering exceptional care to our local community. Our team comprises skilled professionals, including nurses and healthcare assistants, who collaborate closely with...

  • Patient Relations Support Specialist

    5 days ago

    Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Support Officer to join our team at Herefordshire and Worcestershire Health and Care NHS Trust. As a key member of our team, you will be responsible for providing administrative support to ensure the smooth operation of our services.Main ResponsibilitiesThe successful candidate will be working within...

  • Patient Relations Support Specialist

    5 days ago

    Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Support Officer to join our team at Herefordshire and Worcestershire Health and Care NHS Trust. As a key member of our team, you will be responsible for providing administrative support to ensure the smooth operation of our services.Main ResponsibilitiesThe successful candidate will be working within...

  • Patient Care Specialist

    1 week ago

    Worcester, Worcestershire, United Kingdom NEC Full time

    About NEC NEC is a leading provider of diabetic eye screening services across the UK and Ireland, dedicated to improving the health and well-being of our patients by delivering innovative and high-quality screening services to the NHS. Our goal is to offer an integrated service to all individuals. Role: Patient Care Specialist We are seeking a dedicated...

  • Patient Care Specialist

    3 weeks ago

    Worcester, Worcestershire, United Kingdom NEC Full time

    About NEC NEC is a leading provider of diabetic eye screening services across the UK and Ireland, dedicated to improving the health and well-being of our patients by delivering innovative and high-quality screening services to the NHS. Our goal is to offer an integrated service to all individuals. Role: Patient Care Specialist We are seeking a dedicated...

  • Patient Care Specialist

    1 week ago

    Worcester, Worcestershire, United Kingdom PDA Physicians Dialysis Acquisitions, Inc. Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at PDA Physicians Dialysis Acquisitions, Inc. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and support in our outpatient dialysis center.Key ResponsibilitiesProvide direct patient care, including...

  • Patient Care Specialist

    1 week ago

    Worcester, Worcestershire, United Kingdom PDA Physicians Dialysis Acquisitions, Inc. Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at PDA Physicians Dialysis Acquisitions, Inc. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and support in our outpatient dialysis center.Key ResponsibilitiesProvide direct patient care, including...

  • Patient Care Technician

    1 week ago

    Worcester, Worcestershire, United Kingdom PDA Physicians Dialysis Acquisitions, Inc. Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at PDA Physicians Dialysis Acquisitions, Inc. As a Patient Care Technician, you will play a vital role in providing exceptional care to our patients undergoing dialysis treatment.Key ResponsibilitiesProvide direct patient care, including monitoring...

  • Patient Care Technician

    2 weeks ago

    Worcester, Worcestershire, United Kingdom PDA Physicians Dialysis Acquisitions, Inc. Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at PDA Physicians Dialysis Acquisitions, Inc. As a Patient Care Technician, you will play a vital role in providing exceptional care to our patients undergoing dialysis treatment.Key ResponsibilitiesProvide direct patient care, including monitoring...

  • Patient Care Technician

    4 days ago

    Worcester, Worcestershire, United Kingdom PDA Physicians Dialysis Acquisitions, Inc. Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at PDA Physicians Dialysis Acquisitions, Inc. As a Patient Care Technician, you will play a vital role in providing exceptional care to our patients undergoing dialysis treatment.Key ResponsibilitiesProvide direct patient care, including monitoring...

  • Patient Care Technician

    4 days ago

    Worcester, Worcestershire, United Kingdom PDA Physicians Dialysis Acquisitions, Inc. Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at PDA Physicians Dialysis Acquisitions, Inc. As a Patient Care Technician, you will play a vital role in providing exceptional care to our patients undergoing dialysis treatment.Key ResponsibilitiesProvide direct patient care, including monitoring...

  • Patient Care Specialist

    1 week ago

    Worcester, Worcestershire, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    About the RoleWe are seeking a highly motivated and compassionate Healthcare Assistant to join our team on Laurel 2 Oncology, a 17-bed inpatient unit at Worcestershire Royal Hospital. As a key member of our multidisciplinary team, you will provide exceptional patient care and support to patients with a range of cancers receiving systemic anti-cancer...

  • Patient Care Specialist

    1 week ago

    Worcester, Worcestershire, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    About the RoleWe are seeking a highly motivated and compassionate Healthcare Assistant to join our team on Laurel 2 Oncology, a 17-bed inpatient unit at Worcestershire Royal Hospital. As a key member of our multidisciplinary team, you will provide exceptional patient care and support to patients with a range of cancers receiving systemic anti-cancer...

  • Patient Care Technician

    2 days ago

    Worcester, Worcestershire, United Kingdom PDA Physicians Dialysis Acquisitions, Inc. Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at DaVita. As a Patient Care Technician, you will play a vital role in providing exceptional care to our patients with end-stage renal disease. Your primary responsibility will be to assist our nurses and other healthcare professionals in delivering...

  • Patient Care Technician

    2 days ago

    Worcester, Worcestershire, United Kingdom PDA Physicians Dialysis Acquisitions, Inc. Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at DaVita. As a Patient Care Technician, you will play a vital role in providing exceptional care to our patients with end-stage renal disease. Your primary responsibility will be to assist our nurses and other healthcare professionals in delivering...

  • Patient Care Specialist

    5 days ago

    Worcester, Worcestershire, United Kingdom Optical Express Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesBuild relationships with patients and ensure regular communication prior to and...

  • Patient Care Specialist

    5 days ago

    Worcester, Worcestershire, United Kingdom Optical Express Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesBuild relationships with patients and ensure regular communication prior to and...

  • Patient Care Specialist

    2 days ago

    Worcester, Worcestershire, United Kingdom Optical Express Full time

    {"title": "Patient Advisor Role", "description": "Join Our Team at Optical ExpressWe are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients feel valued and supported throughout their journey...