Customer Engagement Coordinator

7 days ago


Hartlepool, Hartlepool, United Kingdom Borthwick Group Full time
Job Description

We are seeking a Customer Engagement Coordinator to join our team at Borthwick Group. As a key member of our sales team, you'll be responsible for engaging with potential customers, advising them on available upgrades, and managing their applications.

Your primary duties will include contacting potential leads, confirming survey appointments, processing customer applications, verifying customers meet funding criteria, discussing options, and addressing concerns in a professional manner. You'll also be responsible for updating customers and surveyors on changes and inputting appointment details into our software.

Requirements
  • A strong communication skills and excellent interpersonal abilities
  • Previous experience in customer service or sales, preferably in call centres/office environments
  • Ability to work independently and as part of a team


  • Hartlepool, Hartlepool, United Kingdom Magic Mondayz Full time

    About the RoleMagic Mondayz is seeking an experienced Booking Officer to join its Learner Engagement Team.As a Booking Officer, you will be responsible for coordinating learner bookings and managing the delivery of learning programmes to support job outcomes. The ideal candidate will have excellent communication skills, the ability to plan and prioritise...


  • Hartlepool, Hartlepool, United Kingdom Magic Mondayz Full time

    Job SummaryWe are seeking a highly motivated Training and Engagement Manager to join our team at Magic Mondayz. This role is responsible for engaging learners, promoting the benefits of our remote classroom-based Skills programmes, and ensuring timely course completion.Main ResponsibilitiesDevelop and implement effective engagement strategies to promote our...


  • Hartlepool, Hartlepool, United Kingdom Major Newton Aycliffe Full time

    We are currently recruiting for a Customer Service and Administration Coordinator to join our team at Major Newton Aycliffe. As a key member of our global trade department, you will provide exceptional customer service and administrative support to our clients.About UsMajor Newton Aycliffe is a global manufacturing company based in Hartlepool area. We are...


  • Hartlepool, Hartlepool, United Kingdom Magic Mondayz Full time

    About the RoleMagic Mondayz is seeking an experienced Learning Pathways Coordinator to join our team. In this role, you will be responsible for coordinating course training plans, developing engagement strategies, and working closely with employers and tutors.Main ResponsibilitiesCoordinate course training plans, ensuring adequate numbers of learners per...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £18,000 - £25,000

    Role Summary:We are seeking a reliable and organized Teacher Substitute Coordinator to join our team at beBee Professionals in Hartlepool, United Kingdom. This role involves coordinating the logistics of substitute teaching, ensuring seamless coverage of classes during teacher absences.Key Responsibilities:Coordinate the scheduling of substitute teachers,...


  • Hartlepool, Hartlepool, United Kingdom Avature Full time

    Role OverviewWe are seeking a skilled and experienced professional to fill the role of Healthcare Experience Coordinator. This position is based in the UK and involves supporting our customers and claimants who visit our Assessment Centres.In this role, you will be responsible for ensuring that all visitors receive an exceptional customer experience. This...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a skilled Logistics Coordinator to manage our warehouse operations in Hartlepool, United Kingdom.Main responsibilities include:Loading and unloading goods for storage and distribution.Picking, packing, and preparing orders for dispatch.Coordinating with suppliers and customers to ensure timely deliveries.Key requirements:Previous...


  • Hartlepool, Hartlepool, United Kingdom M Group Services Limited Full time

    We are looking for a Dual Fuel Service Coordinator to join our team and provide critical support in coordinating our dual fuel services. As a key member of our team, you will be responsible for ensuring seamless delivery of our services, building strong relationships with customers and stakeholders, and promoting our brand values.Salary: The estimated annual...


  • Hartlepool, Hartlepool, United Kingdom Card Factory Full time

    About the RoleThe ideal candidate will be customer-centric, demonstrating good leadership skills, being positive and forward-thinking, reviewing store performance data, being commercially minded, and an engaging team player.Supporting Store Manager goals towards commercial growthDeveloping a customer-centric team cultureLeading store teamsDelivering great...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £25,000 - £35,000

    BeBee Professionals is seeking enthusiastic individuals to fill the role of Customer Service Representative. This position involves delivering excellent customer service and contributing to our operational success.Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational workflow.Collaborate with team...


  • Hartlepool, Hartlepool, United Kingdom Bennett and Game Recruitment LTD Full time

    Job DescriptionThis role involves coordinating the scheduling of products for manufacturing, managing customer expectations, and creating CAD drawings. You will work closely with procurement and production teams to ensure smooth operations.Responsibilities:Scheduling products for manufacturing with consideration of lead times and technical...


  • Hartlepool, Hartlepool, United Kingdom CV-Library Full time

    Major Recruitment have an exciting opportunity for a Customer Services Administrator to work for our well-established client in Hartlepool, Durham on a permanent basis. Our client is a global manufacturing business with two sites in the UK and is a leading independent, global manufacturer of specialty aroma chemicals and natural extracts for the flavour and...


  • Hartlepool, Hartlepool, United Kingdom Bennett and Game Recruitment Full time

    Job Title: Timber Production CoordinatorThis role is based in Hartlepool, working for a well-established manufacturer of timber building products. The ideal candidate will have previous experience in production scheduling or processing roles. Key responsibilities include managing complex orders, generating manufacturing paperwork, and attending meetings with...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Hartlepool, we are seeking motivated Customer Service Representatives to contribute to our dynamic team. As a key member of our operational workflow, you will engage with customers, provide exceptional service, and collaborate with colleagues to achieve outstanding results.Responsibilities:Customer Interaction: Respond promptly and...


  • Hartlepool, Hartlepool, United Kingdom Sanctuary Group Full time

    Sanctuary Supported Living is a national organisation that provides personalised housing, care, and support services to help individuals live independently.We're seeking a Support Services Coordinator to join our team in Hartlepool.As a key member of our staff, you'll provide high-quality support services to our customers, encouraging them to develop daily...


  • Hartlepool, Hartlepool, United Kingdom Avature Full time

    At Avature, we are seeking a highly motivated and customer-focused Senior Service Coordinator to join our team. In this role, you will be the front face of our organisation, managing the customer experience for all visitors and staff attending the Assessment Centre.The ideal candidate will have excellent communication and interpersonal skills, with the...


  • Hartlepool, Hartlepool, United Kingdom Card Factory Full time

    Help Us Deliver Exceptional Customer ServiceWe are seeking a Seasonal Sales Assistant to join our team at Card Factory. As a Sales Assistant, you will be responsible for delivering exceptional customer service, processing transactions accurately, and maintaining a high level of store standards.Your key responsibilities will include:Providing exceptional...


  • Hartlepool, Hartlepool, United Kingdom Theo James Recruitment Full time

    Job Title: Financial Analyst - Cost Estimation SpecialistThe Theo James Recruitment team is looking for a skilled Sales and Pricing Consultant to fill the role of Commercial Estimator and Coordinator. As a key member of our commercial team, you will be responsible for developing accurate cost estimates for customer projects, ensuring competitive pricing and...


  • Hartlepool, Hartlepool, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time

    Job Description:The successful candidate will be responsible for leading a team of dedicated individuals and delivering exceptional customer service. The ideal candidate will have a proven track record in a similar role or relevant experience in hospitality or customer-facing industries.Responsibilities:Operational Excellence: Take charge of shifts, ensuring...

  • Relief Pharmacist

    1 month ago


    Hartlepool, Hartlepool, United Kingdom The Boots Company PLC Full time

    A fulfilling opportunity for a skilled Relief Pharmacist to provide exceptional customer and patient care, working collaboratively with a strong team in various pharmacies.About the RoleAs a Relief Pharmacist with Boots, you will be responsible for delivering a range of services, exceeding customer expectations, and fostering a positive experience. Your main...