Commercial Sales and Team Leadership Opportunity

4 days ago

Reading, Reading, United Kingdom Macfarlane Packaging Full time £45,000

We are dedicated to protecting what matters most - our people, our customers, our communities, and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive, and friendly workplace where you can develop a fulfilling career.

Job Summary

The successful applicant will be responsible for managing and leading the internal sales team at our local site, ensuring that sales activities are maximised and targets are exceeded. This role requires strong leadership qualities, excellent communication skills, and the ability to motivate and inspire a team to achieve high levels of performance.

The ideal candidate will have a minimum of two years' experience in a similar internal sales team/sales office management role, demonstrating proficiency in team leadership and sales operations. They will possess a strong leadership style with a proven track record of coaching, training, and developing team members to achieve performance objectives.

Key Responsibilities
  1. Team Management: Establishing targets and objectives, conducting Performance and Development Assessments, and fostering opportunities for professional development and coaching.
  2. Setting & agreeing sales targets and pricing strategies to maximise profitability while maintaining competitiveness.
  3. Ensuring proactive utilisation of CRM (Microsoft Dynamics) by the internal sales team to diligently follow up on all sales leads, enquiries, and quotations.
  4. Developing existing accounts, identifying and capitalising on opportunities for up-selling across the product portfolio, while also encouraging team members to do the same.
  5. Undertaking performance management processes as necessary to drive continuous improvement and maintain high standards of performance within the team.
  6. Actively involved in team recruitment processes when required, contributing to the selection and onboarding of qualified candidates.
  7. Overseeing all sales administration processes to ensure timely and efficient completion, utilising CRM (MS Dynamics) and internal systems for streamlined operations.
  8. Generating and submitting relevant reports within designated timescales to monitor sales input, invoicing, and margins, taking corrective action, as necessary.
  9. Collaborating with Sales Executives, participating in customer visits as required to strengthen client relationships and drive sales opportunities.
  10. Upholding high levels of customer service, directly handling customer queries, orders, and concerns, maintaining exemplary levels of customer service at all times.
  11. Liaising with Logistics/Warehouse departments to ensure the maintenance of a 24/48-hour delivery schedule, optimising customer satisfaction.
What You Will Get
  • A competitive basic starting salary of £45,000 per annum.
  • Opportunities for bonuses and incentives based on individual and team performance.
  • A range of flexible employee benefits including 25 days annual leave, contributory pension scheme, and extensive range of training/development & potential progression opportunities.

At Macfarlane Group, you truly have the potential to shape your own future and set your own ambitions. We are a large group company where internal promotion and mobility is a key feature of our success. Through tailored career plans, we provide a wide range of structured training & development pathways, utilizing both in-house expertise to share knowledge and the best-in-class external training partners.

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