Assistant Store Manager

5 days ago


Leeds, Leeds, United Kingdom Hotel Chocolat Group plc Full time
Job Description

Job Title: Assistant Store Manager - Luxury Retail

Company: Hotel Chocolat Group plc

Location: Various locations

Job Type: Full-time

About Us:

Hotel Chocolat Group plc is a leading premium chocolate brand in the UK, known for its high-quality products and exceptional customer service.

Job Summary:

We are seeking an experienced Assistant Store Manager to join our retail team. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in leading the retail team to achieve sales and customer service targets.

Key Responsibilities:

  • Support the Store Manager in providing excellent leadership to inspire, coach and develop the retail team to meet their performance goals.
  • Drive store sales and profit plan and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to the team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.

Requirements:

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Natural leadership qualities to get the best of the high-performing team both individually and as a whole.
  • A passion for chocolate, our brand and for giving the best service to our guests.

What We Offer:

  • Incentives based on performance
  • 50% unlimited staff discount to treat yourself and your friends and family
  • 70% discount off a stay in our Hotel in St Lucia
  • We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working
  • A chance to work in an exciting, innovative and expanding company

How to Apply:

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application.



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